Sheltered Housing for Older Persons

What is Sheltered Housing?

Sheltered Housing is rented accommodation that is specially designed for older people and is ideal for people who enjoy independent living.

Who is Eligible for Sheltered Housing?

Anyone who is over 60 has no upper age limit.

Anyone who is 55 – 59 in receipt of DLA

People living alone or couples. In the case of a couple, at least one person must fit the age requirement.

What Does it Provide?

Sheltered Housing does not provide personal care, but staff may be able to assist residents in accessing it.

Before offering you a sheltered property, we check to make sure it meets your housing needs.

It aims to provide convenient and comfortable accommodation with added security, in an environment where residents have their own front door and can come and go as they please. The scheme provides the following facilities:

  • self-contained flats

  • communal facilities such as:

    • laundry

    • communal lounge for a variety of social activities

    • gardens

    • guest room

    • security and safety features

    • a Scheme Manager

    • twenty-four-hour emergency response through the connection of each flat to a call centre

    • CCTV door entry system

What are the Benefits of Sheltered Housing?

  • good quality housing

  • security

  • independence

  • your own front door

  • peace of mind, with help on hand in emergencies

  • a support plan, agreed with the Scheme Manager, to meet your individual needs

  • being part of a community, i.e., company, when you want it

What Does the Scheme Manager Do?

The Scheme Manager is usually in the building between Monday and Friday. A Scheme Manager`s main duty is to act as a good neighbour, providing general support to each of the residents, and to look after the building. In an emergency, such as a sudden illness or after a fall, the Scheme Manager will contact relatives, call a doctor or the emergency services as required. Scheme Managers are in daily contact with each resident either by a visit or via the intercom alarm system. The Scheme Manager is responsible for helping to develop the community within the scheme.

The Scheme Manager DOES NOT collect pensions, prescriptions or do shopping and cannot be allowed to administer medication. If friends or relatives were helping with these things before you moved into sheltered housing, they should continue to do so.

How Much Does it Cost?

You pay weekly rent and a service charge (where applicable) for the heating and hot water in your flat and/or towards the heating in communal areas of the scheme.

There is an added support charge to cover the Scheme Manager service. If you are already in receipt of Housing Benefit, you will not have to pay the charge. If you are on a low income, we can give you advice regarding any benefits that you may be entitled to.

Help and advice on claiming Welfare and/or Housing Benefit at the start of your tenancy will also be available.

Where Are Our Sheltered Schemes?

Clifford Grange
Grenville Way,
Old Chester Road,
Rock Ferry,
Birkenhead,
CH42 3YS

Epworth Grange
Park Road West,
Claughton,
Birkenhead,
CH43 1YJ

Wesley Grange
Pemberton Road,
Woodchurch,
Wirral,
CH49 8JL

Apartment building courtyard with green grass, trees, benches, and potted plants.

How Do I Find Out More?

Contact the Housing Management Team on 0151 647 5471 or email: info@wmhaltd.org.uk